Data Handling
Data Handling
Frequently Asked Questions
- Are there data validation processes in place to guarantee data integrity?
- As an Administrator, I want to be able to delete/remove the drafts of requests so that I can cleanup the database.
- Can you provide indicators about the volume of transactions any customer sends during peak times? Does the solution remain performant during these times?
- How is the data hosted?
- How long will data be stored?
- In which country will data be stored?
- Is there a backup of data uploaded/stored? If so, in which country is this backup located?
- Please describe the approach on Disaster Recovery and Redundancy of Data.
- Shall System archive all requests and their data with their evidence files?
- System shall integrate reporting capability so that we can make any extract on the predefined data.
- Upon termination of the contract or services, what are the timeframe (how many days) and mechanism(s) to get the data back?
- What is the technical process in place to delete data?
- Will data be stored in the cloud?
- Would Retrieval of data possible at end of contract?
- Would the performance of the system be impacted by the volume of data?