Frequently Asked Question
Are end-users supported the same way as technical support? Please describe the differences in both support models, if applicable.
Last Updated 4 years ago
We support the Super Users and administrators. All problems should be reported by the super users and admins. We support a maximum percentage of people as super users/admins. This to have the appointed super users and admins pre-filter the requests thus avoiding repetitive requests or questions that are trivial to super users.
