Frequently Asked Question

Are end-users supported the same way as technical support? Please describe the differences in both support models, if applicable.
Last Updated 3 years ago

We support the Super Users and administrators. All problems should be reported by the super users and admins. We support a maximum percentage of people as super users/admins. This to have the appointed super users and admins pre-filter the requests thus avoiding repetitive requests or questions that are trivial to super users.

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